Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our Privacy policy.
Regulatory Information
We are committed to ensuring compliance with all applicable laws and regulations in India, ensuring a safe and secure user experience.
- Data Protection: Under the Information Technology Act 2000 and the IT Rules 2011, we protect personal and sensitive information through reasonable security measures.
- OTT Subscription Services: Our operations comply with the guidelines set by the Ministry of Electronics and Information Technology (MeitY) for digital services.
Refund & Return policy
Last updated: Aug 20, 2024
Refund Policy:
Please read our refund and returns policy carefully.
Eligibility for Refunds
Refunds will only be provided under the following conditions:
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- Non-Delivery of Service: If you did not receive your order details within 48 hours of successful payment.
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- Technical Issues: If technical issues on our end prevent you from using the service, and the issue cannot be resolved within a 2 to 3 business days.
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- Unauthorized Transactions: If your payment was unauthorized or fraudulent.
Non-Refundable Situations
We do not offer refunds for any of the following:
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- Change of Mind: Refunds will not be provided if you decide you no longer want the subscription after purchase.
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- Partial Usage: If you have partially used a membership or subscription, no refunds will be given.
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- Third-Party Issues: We are not responsible for interruptions, service outages, or changes made by OTT platforms (e.g., Netflix, Amazon Prime) that affect your subscription.
Refund Process:
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- To request a refund, please contact our support team at [email protected] with your order number and details of the issue. You must submit refund request within 7 days of purchase.
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- Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
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- Approved refunds will be processed within 5-10 business days, and a credit will automatically be applied to your original payment method.
Return Policy:
Since our products are digital memberships, there are no returns once the product has been delivered and accessed.
Terms & Conditions
Welcome to the OTTMembership.shop! By using our website and services, you agree to the following terms:
- Acceptance of Terms: By accessing our site, you agree to comply with these terms.
- Service Use: Subscriptions are intended for personal use only and cannot be shared.
- Payment: All transactions are secure, and you agree to provide accurate billing information.
- Modification of Terms: We may update these terms. Continued use of the site constitutes acceptance of the new terms.
Privacy Policy
Your information is confidential and only used to process orders and improve our services. please read our privacy policy carefully.
Who we are
Our website address: http://ottmembership.shop
Comments:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media:
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies:
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites:
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Disclaimer
The information on OTTMembership.shop is meant for general guidance only. While we work hard to keep our content accurate and updated, we cannot guarantee it will always be complete or correct.
- Service Availability: Our subscription services may change or become unavailable without notice.
- External Links: We may link to other websites, but we are not responsible for their content.
Company Address
Website – https://ottmembership.shop
Company Name – SHREE MOMAI KIRANA STORE
Company address – Rampura (dhu), Deodar, Gujarat, 385330, India
Security Information
Your security is our priority. We take the following measures to protect your personal information:
- Data Protection: We use secure payment gateways and encryption to safeguard your data during transactions.
- Privacy: Your information is confidential and only used to process orders and improve our services.
- User Responsibility: We recommend you keep your account details confidential and report any suspicious activity.
We’re here to help! Please Contact Us for any inquiries, feedback, or support for your OTT subscriptions. We aim to respond to all queries within 24 hours.
